Privacy Policy
Last updated:
1. Introduction
Welcome to Feskozy ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website feskozy.com (the "Site").
By using our Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account
- Make a purchase
- Subscribe to our newsletter
- Contact us for support
- Leave a review or rating
This information may include:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information (processed securely through third-party payment processors)
Automatically Collected Information
When you visit our Site, we automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Operating system
- Pages you visit and time spent on pages
- Referring website addresses
- Date and time of your visit
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
Types of Cookies We Use
- Essential Cookies: Required for the Site to function properly (e.g., shopping cart, authentication)
- Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics)
- Preference Cookies: Remember your preferences and settings
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
For more detailed information about our use of cookies, please see our Cookie Policy.
4. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent)
- Improve our Site and user experience
- Analyze usage patterns and trends
- Detect and prevent fraud
- Comply with legal obligations
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processors
- Shipping companies
- Email service providers
- Analytics providers (e.g., Google Analytics)
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Request transfer of your data to another service
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Children's Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@feskozy.com
Website: feskozy.com